Client stories

Evidence from depots and boardrooms

Transportation leaders share how assessments, route reviews, and briefings changed the way they read fuel, idle, and empty runs.

The idle map finally matched what our Eastern Seaboard drivers had been saying about warehouse waits. We cut midday engine-on time at two customer sites within a month. The report took longer than I wanted while they cleaned our fuel card mess, but the actions were usable on the board.
Somsak Thongchai — Operations Director, regional dry-goods fleet · Fleet Efficiency Assessment
They focused on our morning ring routes only — not the whole company — and showed where empty legs after drop-offs could take light backhauls. Dispatch changed the Thursday schedule and we saw the fuel variance shrink on those plates.
Malee Prasert — Depot Manager, Bangkok parcel vans · Route and Fuel Review
Monthly scorecards land before our board call. Fuel per kilometer and empty-run share are on one page, written so non-technical owners can ask dispatch clear questions.
Anan Wongsawat — Fleet Owner, chilled produce runs · Operations Reporting Cycle
The half-day session used our own trip sheets, not generic examples. Dispatchers left with three rules for the yard. A few still prefer their old radio habits, which is honest — change was uneven the first week.
Kanya Siriwan — Training Lead, mixed truck fleet · Dispatcher Briefing Sessions

Extended story

Northern corridor empty-run reduction

Pichai’s fleet ran produce and dry goods between Bangkok and Chiang Mai with frequent light returns. The assessment sampled six weeks of GPS and fuel cards, then mapped empty kilometers by weekday. Sales and dispatch held a joint briefing using that map. Within two months, standing backhaul agreements covered Thursday and Friday returns on the busiest corridor. Empty-run share on that route fell enough that the depot kept the same briefing format for other regions.

Pichai Rattanakul — General Manager, interprovincial haulage · Fleet Efficiency Assessment

“We needed someone who understood Thai corridor realities — weigh stations, monsoon delays, and customer docks that open late. Cortexlatticebase treated those as constraints in the findings, not excuses.”
Start a conversation